Refunds: 

For standard normal priced train rides, a cancellation of 48 hours or more must be provided from the first departure of the ticket date. Standard rides include but are not limited to, Easter Bunny, pumpkin, and Santa trips.

For specialty train rides with an added price, a cancellation of  seven (7) days or more must be provided from the first departure of the ticket date. Specially rides include but are not limited to, wine, beer, picnic, Firefly, and movie trains.

DISCLAIMER: 

All tickets are sold as general seating unless otherwise noted. Railroad reserves the right to define what cars are open for general seating. Railroad reserves the right to alter schedules and itinerary, cancel trains, and substitute equipment as conditions demand.